![]() ![]() “We’re thrilled to be able to offer our award-winning Crucial Conversations course with additional content tailor-made for healthcare professionals,” says Andy Shimberg, CEO of Crucial Learning. Conversely, cultures of open and effective dialogue have been shown to lead to significant reductions in medical errors, higher productivity, lower staff turnover, and better patient satisfaction in healthcare organizations across the country. Whether experienced virtually or in person, this new course guides learners through instruction, application, practice, group discussion and self-reflection-not just theory-for lasting improvement.Įvery day, healthcare professionals make calculated decisions to not speak up Crucial Learning research found that 84 percent of doctors and nurses have seen coworkers take dangerous shortcuts, and yet fewer than one in ten voice their concerns. Crucial Learning, a learning company with courses in communication, performance, and leadership, today announced the release of Crucial Conversations® for Mastering Dialogue Healthcare, a course tailored to addressing and solving the interpersonal and team challenges in healthcare for improved patient safety and staff morale.Ĭrucial Conversations for Mastering Dialogue Healthcare teaches nine powerful skills based on principles and research from the New York Times bestseller Crucial Conversations and the award-winning course of the same title that has helped more than one million people improve their relationships and results.
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